Privacy Policy Notice
We protect your data and respect your creative journey
About Our Privacy Commitment
At Lumoriaq, we take privacy seriously and handle your personal information with caution. This policy aims to explain in clear terms how we collect, use, and protect your data.
You’ll learn about your privacy rights and how your information is processed as you use our creative writing platform. By accessing our site, you agree to the practices outlined here.
Information We Collect
We collect limited information to offer personalized guidance and improve your experience. This includes details you provide directly and some data collected automatically.
Information You Provide Directly
- • Your contact details when you use forms
- • Messages and feedback you share
- • Creative samples or submissions
- • Participation in group events
- • Preferences or account settings
Information Collected Automatically
- • Device information and browser type
- • Usage patterns on our website
- • Cookies that remember your preferences
- • Time spent on key sections
- • General geolocation (for analytics)
How We Use Your Information
We process your data to personalize support, enhance our platform, and respond to your inquiries. Data is never sold to third parties.
- • Respond to your messages
- • Support personalized features
- • Organize workshops and events
- • Maintain secure user accounts
- • Analyze platform usage for improvements
- • Facilitate community connections
- • Send occasional updates with your consent
Our Promise: We are dedicated to keeping your data confidential, secure, and only used for the purposes outlined in this policy. If you have questions about privacy, let us know.
When Data Is Shared
We share data only as necessary for operations, or to comply with legal requirements. Collaboration partners receive information only with your consent.
Trusted Service Partners
Some data may be processed by third parties (like secure servers or email providers) to support our operations, and only within strict privacy guidelines.
Legal Requirements
Information may be disclosed if required by law or government order.
Anonymous Statistics
Aggregated data may be used for non-identifiable, statistical purposes.
Your Privacy Rights
You can request access, correction, or removal of your data at any time. Contact us to exercise your privacy rights in Canada.
- • Request a copy of stored data
- • Ask for corrections to inaccurate data
- • Request removal of your information
- • Receive your data in portable form
- • Object to certain processing types
- • Limit how your data is used
To exercise your rights, please reach out through our contact page and we’ll respond promptly.
How Your Data Is Protected
We use a mix of technical and organizational safeguards to protect your information from unauthorized access or misuse.
Technical Safeguards
- • Encrypted transmissions where possible
- • Secure account authentication
- • Limited access to sensitive data
- • Regular security reviews and updates
Organizational Practices
- • All team members are privacy-trained
- • Clear data access protocols enforced
- • Confidentiality agreements in place
- • Routine audits for compliance
How Long Data Is Kept
Personal data is stored only as long as necessary to support your creative activities, community access, or legal requirements.
- • Kept until account deletion
- • Stored until project ends
- • Held during our correspondence
- • Retained for legal periods only
- • Used with ongoing consent
We regularly review retention periods and remove unneeded data.
Transferring Data Abroad
Your data may be processed on secure servers outside Canada. We ensure protections remain consistent with Canadian law.
- • Partnering with trusted providers
- • Enforcing strict confidentiality
- • Safeguarding with encryption
- • Following legal compliance standards
Our Use of Cookies
Cookies help personalize your visit, remember your preferences, and analyze how you use our platform. You control your cookie settings.
Types of Cookies We Use
- • Enable site features and secure access
- • Help improve speed and usability
- • Remember your style preferences
- • Support interactive site tools
You may control cookies through your browser settings or opt out of non-essential cookies at any time.
Privacy Updates
This privacy policy may be updated to reflect changes in practice or regulation, and we notify users when major updates happen.
- • Updates posted on our website
- • Notices by email with consent
- • Summary of changes provided
- • Previous versions archived
Review this policy regularly for the most current information.
Questions or Concerns
We are available to clarify privacy topics or address requests at any time.
Lumoriaq
1505 Barrington Street, Suite L-102, Halifax, NS B3J 3K5 Canada
Phone: +1 (480) 284-4991
Email: content@lumoriaq.com
Updated on January 2, 2026
Effective from January 2, 2026